Frequently asked questions

  • What is your check-in and check-out time?
    Your room is ready for you latest at 3:00 pm on the day of arrival. Please contact us if you want to check-in earlier than 3:00 pm.
    Having a guaranteed booking, you are not limited to a check-in deadline at night as our recepton is open all day and night - even on weekends.

  • Do you accept credit cards?
    We accept the following credit cards:
    American Express, VISA, MasterCard, Diners Club, EC-Electronic Cash
    Can I access the internet in your hotel?

    Free Wi-Fi internet access is available in all hotel rooms and public areas.
    In the lobby there is a public internet terminal at your service.

  • Where can I park my car?
    In front of the building there is a limited number of free parking lots.
    If these are occupied, you may alternatively park your car in Gustav-Wilhelm-Strasse.
    Space in our garage costs EUR 6,- per day - please reserve in advance!

  • Where can I get lunch or dinner?
    Close to the hotel there are several restaurants in walking distance.
    Please have a look at Eat & Drink

Did your question remain unanswered?

Please call us: +49 (0) 2151-53523-0 or write an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it