Safety and Flexibility

Information about your stay during the Corona Pandemic

Following the current local regulations for accommodation facilities we have implemented the following safety measures affecting our services:

Reception opening times:

Our reception is currently open from 06:00 to 22:00. In case of late arrival please contact us at +492151535230 or write to info@gardenhotel.de. We will then provide the  code to a key safe containing xour room key.

Electronic check-in: Please complete the registration form electronically at https://www.gardenhotel.de/check-in

Breakfast:

Following the local regulations during the coronavirus pandemic we currently offer takeaway lunch packages instead of open buffet breakfast

Room service:

We currently do not clean your room on a daily basis during for shorter stays (five nights or less)
If you need cleaning or supplies, please contact our reception, we will be pleased to provide you with towels ect.

We will make sure that your hotel room was not occupied for at least 48 hours prior to your arrival

Non-essential items and all information material have been temporarily removed for all our safety.
Please contact our reception for any information you may need.

General hygienic measures

In the whole hotel we provide a sufficient number of hand sanitizer dispensers

Through organisational measures we ensure that between all persons a minimum distance of 1.5 m is maintained.

Mouth and nose protection is required in all public areas throughout the hotel.

Contact reduction – unfortunately key to our philosophy and the opposite of passionate hospitality – also helps.

Please help us all to get through this time well together.